Privacy Policy – True North
Effective date: January 2026
At True North, we are committed to protecting your privacy and ensuring transparency about how we collect, use, and store your personal data. This Privacy Policy applies to all visitors to our website, including users from Mozambique, Europe, and other regions.
1. Information We Collect
We may collect the following types of information when you interact with our website:
- Personal information you provide directly, such as name, email address, or organization when you submit a contact form.
- Technical data collected automatically, including IP addresses, browser type, device information, and pages visited.
- Cookies and tracking data from tools such as Google Analytics, Microsoft Clarity, and Google Ads.
2. How We Use Your Information
We use the information we collect to:
● Respond to inquiries or requests you submit via the website
● Improve our website, services, and user experience
● Analyze website usage for reporting and advertising purposes
● Comply with legal obligations
We will never sell your personal data to third parties.
3. Cookies and Tracking
Our website uses cookies and similar tracking technologies to enhance your experience and for analytics and marketing purposes. You can manage your preferences via the Cookie Policy / Settings link.
Types of cookies we use include:
● Necessary cookies – required for basic website functionality
● Analytics cookies – to track website usage (Google Analytics, Microsoft Clarity)
● Marketing cookies – for Google Ads and remarketing
4. Legal Basis for Processing (for EU users)
If you are an EU resident, our processing of personal data is based on one or more of the following lawful grounds under GDPR:
● Your consent
● Legitimate interest for analytics and website improvement
● Compliance with legal obligations
You have the right to withdraw consent at any time where consent is the basis of processing.
5. Your Rights
Depending on your location, you may have the following rights:
● Access, correct, or delete your personal data
● Restrict or object to certain types of processing
● Receive your personal data in a portable format
● Lodge a complaint with your local data protection authority
6. Data Retention
7. Third-Party Services
Our website may integrate services from third parties, including:
● Google Analytics & Google Ads
● Microsoft Clarity
These services may process data according to their own privacy policies.
8. Security
9. Updates to This Policy
10. Contact Us
For questions, concerns, or to exercise your rights regarding your personal data:
Email: info@truenorth.co.mz
Address: True North, Lda.
Av. Marginal 141, Torres Rani 6º Maputo, Moçambique