The Integrated Management System of True North, known as Business Management System (BMS), has been established in accordance with the standards of ISO (9001, 45001, and 14001) to ensure excellence and rigor in service delivery. True North believes in its employees and their collective capacity, shaping the business and ensuring consistent and precise project delivery. Therefore, it is unwaveringly committed to customer satisfaction, pollution prevention, and reduction of workplace accidents, principles that are at the core of the management system developed in compliance with ISO standards (9001, 45001, and 14001). The dedication to continuous improvement aims to achieve excellence in shared services, facilities management, supply chain, and construction in Mozambique.

Commitments to Quality, Health, Safety, and Environment:

• True North demonstrates dedication to quality by building lasting relationships based on trust and experience, committing to providing services and infrastructure of the highest quality in accordance with ISO 9001.
• Specific objectives for quality, environmental, and occupational health and safety are established, regularly reviewed to remain relevant and aligned with organizational values and strategy.
• The company seeks to promote a culture of consultation and participation, where workers are encouraged to contribute ideas and solutions to promote a safe, healthy, and productive work environment.
• True North prioritizes the well-being of employees, contractors, and visitors, ensuring a safe and healthy work environment in compliance with ISO 45001, through the implementation of safety procedures to eliminate hazards and reduce occupational health and safety risks.
• Environmental Responsibility is an integral part of operations, aiming to eliminate and reduce environmental impact through sustainable practices aligned with ISO 14001, with the aim of protecting the environment.
• True North ensures strict compliance with all legal and other applicable requirements related to its operations and business practices, maintaining constant vigilance over changes in relevant regulations.
• The company is committed to the continuous improvement of its Integrated Management System to ensure excellence in all operations, dedicating itself to improving methods, processes, and practices to meet the highest performance standards.

True North’s commitment to excellence in quality, health and occupational safety, environmental management, and compliance with legal requirements reinforces dedication to the highest ethical and performance standards in all areas of operation, ensuring stakeholder satisfaction in all aspects of operations in Mozambique.